Most Japanese Firms Have Yet to Fully Adopt AI, Reuters Poll Finds

BusinessMost Japanese Firms Have Yet to Fully Adopt AI, Reuters Poll Finds

A strong majority of Japanese companies have yet to fully integrate artificial intelligence into their operations, a Reuters corporate survey has found, underscoring a cautious approach that risks leaving the world’s fourth-largest economy behind global rivals in the technology race.

The poll indicated that most firms remain in early or partial stages of AI adoption, with many citing a lack of in-house expertise, uncertainty over returns, and long-standing corporate conservatism as barriers to wider deployment.

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Observers attribute the slow uptake to a deeply rooted risk aversion in Japanese business culture, where consensus-driven decision-making and a preference for proven systems can delay the embrace of unfamiliar technologies.

Legacy infrastructure compounds the challenge. Many established Japanese companies continue to rely on older IT systems and long-standing workflows, making the integration of new AI tools costly and complex.

An acute shortage of skilled engineers and data specialists has also slowed progress, as firms compete for talent in a tight labour market shaped by the country’s shrinking working-age population.

The hesitancy stands in contrast to the momentum seen elsewhere in the region, where entrepreneurs across Asia-Pacific have ranked AI investment among their top priorities. Chinese and other regional players have moved aggressively to embed generative tools across their businesses.

Some analysts argue the caution carries real economic stakes. Japan faces persistent labour shortages driven by an ageing society, and automation is widely viewed as one of the few levers available to sustain productivity and growth.

Not all firms are standing still. A segment of larger corporations and technology-focused companies have begun piloting generative AI for tasks ranging from customer service to document processing, and some report early efficiency gains.

Government initiatives aimed at accelerating digital transformation have sought to nudge the corporate sector forward, though adoption remains uneven across industries and company sizes.

Whether Japanese businesses can overcome their traditional caution may prove decisive for the country’s competitiveness, as firms weigh the costs of moving early against the risks of falling further behind.

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