Roblox has entered into a legally binding agreement with Australia’s online safety regulator to strengthen child protection measures, after testing revealed adults could still view child accounts and send connection requests without parental consent.
The commitments follow investigations by Australia’s eSafety commissioner, which found that adults were able to see profiles belonging to child users and initiate contact through the popular gaming platform. Earlier tests this year also showed that children and adults could view and respond to one another’s posts on forums outside game environments, again without parental approval.
Under the agreement, the company has pledged to overhaul its privacy and communication settings, introducing stronger safeguards designed to limit unsupervised interactions between adults and minors on the platform.
eSafety commissioner Julie Inman Grant said verifiable safety measures were “critical” to the online service’s viability, underscoring the regulator’s view that credible protections are now central to whether such platforms can continue operating in the Australian market.
Roblox has become one of the world’s most popular gaming and social platforms, particularly among children, with tens of millions of daily users creating and sharing experiences. Its scale and youthful user base have made it a repeated focus of regulators examining online risks to minors.
The Australian agreement is the latest development in the company’s ongoing effort to address safety concerns. The platform recently rolled out new short-video and AI features while facing intensifying scrutiny over how it protects younger users.
The commitments also arrive as governments worldwide tighten rules governing children’s exposure to online platforms. Australia has moved aggressively in recent years, pressing the internet industry to adopt enforceable codes to shield minors from harmful content and unwanted contact.
Verification and age-assurance requirements have emerged as a central theme across jurisdictions, with regulators increasingly demanding that companies demonstrate their safety systems work in practice rather than on paper.
For Roblox, the changes add to a period of heightened regulatory attention that has coincided with questions about its business model. Age checks and platform transitions have complicated monetization efforts, and the company faces the challenge of balancing safety obligations with continued user growth.
The company is expected to implement the agreed measures in the coming months, with the eSafety commissioner monitoring compliance. The outcome may set a precedent for how similar platforms respond to regulatory pressure in other markets.