In a recent controversy that has taken Chinese social media by storm, a high-end hotel in Yunnan province, southwestern China, has faced a public outcry for its surprising policy on charging guests for taking a second bath or shower. The hotel, with rooms priced at a hefty 2,500 yuan (US$350) per night, has garnered significant attention and criticism for this unprecedented move.
A Chinese woman, who wishes to remain anonymous, recently made a reservation for a two-night stay at this luxury establishment. Upon entering her room, she was taken aback by a conspicuous notice declaring an additional fee imposed on guests opting for a second shower or bath. The reason given was to promote water conservation, as detailed in a report by Shangyou News.
Hoping to shed light on this unusual practice and to garner public opinion, the guest shared her experience online, prompting an immediate and widespread reaction. In an attempt to provide clarity and perhaps to do damage control, an unnamed staff member from the hotel stepped forward. According to this representative, the rationale behind the added cost was to discourage the overuse of water, particularly by guests indulging in multiple showers or baths during their stay. This was seen as a measure to ensure consistent water availability, especially given the heightened demand during the peak summer holiday season. Interestingly, another representative highlighted that despite the notice being in place for a month, the hotel hadn’t yet actually enforced the charge on any guest.
The revelation of this unique policy triggered a myriad of reactions on various social media platforms. Many netizens found the policy not only puzzling but also audacious, given the hotel’s already premium pricing. Some quipped about the hotel potentially charging for other amenities, with one individual jesting, “Does the hotel charge for air conditioning usage?” Another concerned user raised a valid query, wondering about the logistics of the policy when applied to a room with multiple occupants, asking, “What happens if two people stay in a room?”
The incident, which seems to be a blend of environmental considerations and perhaps a pinch of audacity, highlights the broader conversation about sustainable practices in luxury establishments. It also underscores the power of social media in giving a voice to consumers and the need for businesses to be transparent and considerate in their policies.
READ MORE: